Early in July 2019, Nagano held its first European training event for our dealers Vertimac and Pfeifer heavy machinery in the Netherlands.
Nagano sent 3 technical members of staff over from Japan to conduct the training which lasted a full 2 days and covered all the major elements of the electrical and hydraulic systems.
Mr Yoshizawa, Product assurance dept manager
“Europe is a long way from Japan. And it is difficult for us to take any action when the machines are such a long way from us. This is why our dealer training is so important.
I visited for the training event to ensure that the quiality that Nagano prides itself for is maintained once the machines are in Europe.
I could tell that both dealers have a great deal of technical experience and that our products are safe in their hands. Nagano business will succeed with their support.”
Mr Shimomura, Service dept.
” It was an enjoyable experience for me to visit Europe and to give the electrical training. I feel an affinity with the dealers technical staff. They understood everything very well.”
Mr Wada, Service dept manager.
” I was worried about giving my first training course in Europe, but my worries were soon gone because I understood very early on that the dealers level of technical knowledge was very high.
Our machines a very safe in Europe with our highly skilled dealers being able to provide exceptional levels of technical support.”